About Key Assets
Key Assets is a non-government, not-for-profit agency providing foster care, family support and disability services across Australia. It is part of the Martin James Foundation, a Charity based in the UK delivering positive social services solutions globally for vulnerable children and families.
Key project features
Totara Learn
Global roll-out
Innovation
THE CHALLENGE
Implementing a versatile solution to cater for many learning needs
Key Assets had a requirement to implement a Learning Management System to align with their vision and support their people across their international group locations; 15 companies in 9 countries. This need arose amidst an organisation restructure, and a need for improvement from limited access to an existing LMS.
The primary purpose was to provide a single flexible system for staff and foster carers to complete corporate and HR induction and role specific skill and knowledge development. The system hosts elearning resources as well as resource repositories for HR and operational policy and procedure documentation.
Innovation was key for the system journey to support one system resourcing the different companies that presented more differences than similarities. Support was based around language and ensuring the LMS catered for differing learning requirements and resource constraints.
OUR SOLUTION
Rolling out a phased solution with future innovation in mind
Key Assets has been working closely with Kineo to provide a fully branded Totara LMS with tenanted sites and support. The LMS is rolling out as a phased solution to meet specific induction and learning needs. Kineo customised the theme, dashboards and search catalogue to ensure the system met the needs of each company. The multi tenancy system has provided Key Assets with the capacity to address the challenge of supporting an international system with unique county and company specific learning environments whilst managing system and tenant level administration.
Open Source has allowed Key Assets to plugin (collapsed topics) allowing them to store resources, policies and procedures in a central location with enhanced user experience. This is especially valuable to assist with best practice and audit requirements to ensure our staff and carers provide quality services to vulnerable children in society.
Now 12 months after launch, the LMS has been provided to 962 staff and foster carers in Australia and New Zealand.
THE RESULTS
Achieving efficiency, flexibility and compliance
Providing an in-house, bespoke elearning platform for foster carers is an innovation Key Assets is proud of.
The future goals are to continue to expand and innovate through maximising opportunity within the platform through a focus on learning content, adding further multimedia resources.
Key Assets has benefited from all of Totara’s ‘four freedoms’ gaining:
- Freedom to learn: This can be seen in sharing best practice, development of localised content and increased compliance on cultural competency training by 60% within the year.
- Freedom to Innovate: An easy interactive user experience with use of video content with dashboards for different audience types and 30% manager efficiency with a shift to an online HR induction process.
- Freedom of choice: Ability to partner with a range of Totara partners for learning content and platform customisation.
- Freedom to save: Due to the shared subscription costs Totara and Kineo offered the best value for money for our international tenanted system
case study