Kineo E-Learning Course Library EssentialsAt Kineo we develop award-winning custom e-learning (bespoke e-learning for those in the UK) but we know at times that clients do not always require a custom solution. There are a number of core areas where a high quality generic module is appropriate and which will be faster to deploy and more cost-effective. We have developed a core set of modules designed for these circumstances which are used by many of our clients. Below is a full list of modules available in the Kineo E-Learning Essentials library.
These are available as suites of content such as:
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Fraud Awareness
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Fraud Awareness
Could you spot a fraud in a line-up? You might be able to shred your paperwork and secure your bins, but what about matters inside the office? Good fraud prevention can make all the ...
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Complaints Management
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Complaints Management
You can’t keep everyone happy all the time. Great customer service is important, but sometimes things go wrong. Are your staff aware of what to do, and what the FSA rules are, when it comes to dealing with ...
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Freedom of Information
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Freedom of Information
The UK Freedom of Information Act has made the headlines since it came into effect in 2005, but unless you’re the editor of a national daily newspaper, you might not know how it ...
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Anti-Money Laundering
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Anti-Money Laundering
Money laundering. We can’t stop criminals trying to launder their dirty cash through your company, but we can reduce the risk to your business by getting your staff up to speed on what suspicious behaviour to look out ...
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Information Security
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Information Security
Are your customers and staff confident that their sensitive information will be handled and protected ...
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Treating Customers Fairly
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Treating Customers Fairly
Regulation of the financial industry continues to be a hot topic, so there’s never been a better time to ensure your staff are up to speed on Treating Customers Fairly ...
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Creativity
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Creativity
Is creativity important in your business? Well, if you want innovative solutions, creative problem solving and new ways to improve old processes, then your people need to get ...
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Coaching
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Coaching
Do you want to get the best out of your staff? Make sure they have confidence in their abilities and use them effectively? Coaching skills can help you achieve ...
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Networking
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Networking
‘No man is an island’ - and the same goes for your organization. Networking is a vital part of many businesses today; it not only lets people share ideas, and experiences but also helps raise your profile in the ...
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Time Management
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Time Management
Time: you can’t make more of it, but you can manage what you have. Getting your staff to manage their time effectively will increase their productivity and decrease their stress ...
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Decision Making
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Decision Making
Making decisions can be stressful – is it the right decision? What will the consequences be? Have you looked at all the information? No one can see the future to know exactly which decision is best, but decision making is a skill that can be practiced and ...
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Difficult Conversations
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Difficult Conversations
From time to time all managers have to tell people things they don’t want to hear. Maybe their quality of work is slipping or their job role is changing; maybe they aren’t adhering to the dress code or are just too noisy in the ...
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Problem Solving
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Problem Solving
A problem is just a solution waiting to be found! Of course problems can be a real headache, but with a good problem-solving technique you can be one step closer to a great ...
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Equality and Diversity for Managers
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Equality and Diversity for Managers
Discrimination and inequality in the workplace aren't always as obvious as you might think. With so much legislation surrounding equality at work, it's crucial that managers know their responsibilities.
Kineo's Equality and Diversity Essentials for Managers is a 20 minute module that uses case studies and key messages to help managers understand how to manage a diverse ...
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Communication
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Communication
Everyone communicates, but not everyone does it effectively all of the time. Many people may not be as effective at communicating as they’d like to ...
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Leadership
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Leadership
Do you want great leaders? Leadership requires a unique set of skills: they need to inspire, guide and instil ...
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Anti-Bribery Essentials
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Anti-Bribery Essentials
The Bribery Act was passed in July 2010. If you’ve not taken action, now is the ...
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Health and Safety E-Learning
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Health and Safety E-Learning Essentials
Kineo's Health and Safety Essentials e-learning is a 55-minute module which covers all the key aspects for promoting a health and safety culture in your ...
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Diversity E-Learning Essentials
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Diversity E-learning Essentials
Kineo Diversity Essentials is a 60-minute training course for employees and managers covering both the rights and responsibilities within equality legislation and the case for ensuring diversity in the workplace.
All of the content provided has been verified by diversity, equality and employment experts and based on e-learning already used successfully in leading UK ...
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Data Protection E-Learning Essentials
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Data Protection E-learning Essentials
Data protection is big news. With increasing amounts of personal data being held and processed by organizations and identity theft on the rise, it’s never been more important for staff to know how to protect personal data and comply with the Data Protection ...
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